Conditions d’utilisation

1. General Overview

By placing an order on our website, you agree to the terms outlined in this Shipping & Delivery policy. We aim to provide a seamless shopping experience and ensure all orders are processed and delivered in a timely and reliable manner.

2. Shipping Coverage

We are pleased to offer international shipping to customers worldwide. Delivery availability may vary depending on destination country, customs regulations, and local carrier conditions.

Customers are responsible for ensuring that all shipping details provided at checkout are accurate and complete to avoid delivery issues or delays.

3. Processing Time

All orders are processed within 1–2 business days after payment confirmation.

Processing times may be extended during peak periods, promotional events, or holidays. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

4. Delivery Timeframes

Estimated delivery times vary depending on the destination:

  • Domestic (where applicable): 3–7 business days after shipment
  • International orders: Approximately 7–21 business days, depending on the country and customs processing times

Please note that these delivery times are estimates only and are not guaranteed. Delays may occur due to customs inspections, carrier delays, weather conditions, or peak seasonal demand.

5. Shipping Costs & Promotions

Shipping fees are calculated at checkout based on the delivery address and order size.

We may offer promotional shipping offers from time to time, including free shipping on eligible orders, which will be clearly displayed at checkout or on promotional banners.

6. Free Shipping Promotion

We offer free shipping on all orders when purchasing 3 items or more. This offer is automatically applied at checkout once the minimum requirement is met and does not require a discount code.

7. Tracking Information

Once your order has been shipped, you will receive an email containing your tracking number. Customers can use this information to monitor the status of their delivery in real time.

8. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or VAT depending on the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

9. Lost, Delayed, or Damaged Orders

If your order is delayed, lost, or arrives damaged, please contact our customer support team immediately. We will work with the carrier to investigate the issue and provide a suitable resolution, which may include a replacement or refund depending on the situation.

10. Customer Support

For any questions regarding shipping, delivery, or your order, you may contact us at:
editionscesar@gmail.com

We aim to respond to all inquiries as quickly as possible and assist you with any concerns.